Before entering the festival, you must first exchange your e-ticket for a festival wristband. A collection point will be situated at the main festival entrance.
Wristband exchange opening hours:
Thursday 12:00 - 21:00 (12 midday - 9 PM)
Friday 12:00 - 01:00 (12 midday - 1 AM)
Saturday 12:00 - 01:00 (12 midday - 1 AM)
Sunday 12:00 - 01:00 (12 midday - 1 AM)
We advise collecting your wristbands on Thursday if possible, as you may experience longer queues during the weekend.
Please pay close attention to your tickets and wristbands. Stolen or lost tickets cannot be reissued. The event organisers, supporters, and partners will not be held responsible for any lost, stolen, or damaged tickets and wristbands. No replacements will be issued.
Matching Photo ID is required when when collecting your wristband. If you have booked more than one ticket in your name, your guests must arrive at the same time as you.
You cannot collect wristbands on behalf of anyone else. All attendees must be present and wristbanded in person upon exchanging their e-ticket for a wristband. You cannot collect and leave with unfastened wristbands.